Privacy Policy
Last updated: July 2, 2026
1. Overview
This Privacy Policy explains how Voxhum, operated by Altforge (CNPJ 47.224.485/0001-60), collects and uses your information. Questions: support@voxhum.com.
2. Information we collect
• Account information you provide, such as your name, email, and profile photo. • Content you provide, such as the recordings you upload or make, their transcripts, the feedback generated from them, and your progress. • Usage and technical data, such as essential cookies and standard server logs. Payments are handled by our payment provider; we do not store full card details.
3. How we use your information
To provide, maintain, and improve the Service; to process payments; to keep the Service secure; and to communicate with you about your account.
4. Recordings
We process the recordings you provide only to generate your feedback. You are responsible for the consent of any other person whose voice appears in a recording.
5. How we share information
We do not sell your personal information. We use trusted third-party providers to run the Service (for example, to host the app, transcribe audio, generate feedback, and process payments); they act only on our behalf and do not use your content to train their own models. We may disclose information where required by law or in connection with a business transfer.
6. Data retention
We keep your information while your account is active and delete it on request. Some information may be retained where required by law.
7. Your rights
Subject to applicable law (including the LGPD and GDPR), you may request to access, correct, delete, or export your information, or object to certain processing. Contact support@voxhum.com to make a request.
8. Security
We use reasonable technical and organizational measures to protect your information, but no method of transmission or storage is completely secure.
9. International users
Your information may be processed in countries other than your own, with appropriate safeguards where required.
10. Cookies
We use only essential cookies (for sign-in and your preferences). We do not use advertising cookies.
11. Children
The Service is intended for users aged 18 and older.
12. Changes to this policy
We may update this policy from time to time; the "last updated" date reflects the latest version.
13. Contact
support@voxhum.com